Job description

Position Summary QA/QC Supervisor is responsible to advocate and ensure compliance to Quality

Assurance and Control standards within our company. Has solid leadership experience

in enforcement of QA/QC methodologies and frameworks in similar technology

services environment. Responsible to lead QA/QC operations within our company to

ensure that delivered services meet the highest quality standards.

The ideal candidate will have a proven track record of managing QA/QC processes in

complex software environments and will be adept at identifying and mitigating quality

issues, optimizing processes, and fostering a culture of continuous improvement.

Roles &

Responsibilities

? Develop and ensure implementation of QA/QC processes and procedures for

project delivery in alignment with International ISO Standards and best practices.

? Advocate a culture of Quality Assurance. Foster a culture of continuous learning

and improvement.

? Oversee daily QA/QC operations collaboratively with execution teams to ensure

adherence to software development standards including functional, performance,

and maintainability requirements.

? Support functional and non-functional testing, making go/no-go decisions for the

next project phase based on test results. Emphasize enforcement of conformance to

project scope such as specifications for information security, infrastructure,

software requirements, etc.

? Analyze QA/QC KPIs to identify trends and areas for improvement, and direct gap

closure measures.

? Proactively introduce initiatives to enhance the efficiency and effectiveness of

QA/QC activities.

? Collaborate with cross-functional teams, including project managers, developers,

and functional experts to ensure alignment with scope requirements. Work jointly

with the Techno-Functional Managers on technical integration architecture.

? Timely communicate quality-related issues, risks, and recommendations to

stakeholders.

? Ensure maintaining detailed documentation of QA/QC activities, including test

plans, test cases, test results, and quality metrics as part of project sign-offs.

? Avail training and development opportunities for our company staff to enhance

their QA/QC skills and knowledge.

? Supervise preparation and approval of Prepare Project Quality Plans (PQP) for

project proposals and project execution.

Qualifications &

Requirements

? Academic: BSc in relevant Engineering field, preferably in Industrial & Systems

Engineering, Software Engineering, or Computer Science

? Certifications: Holds 3+ relevant certifications (e.g., ISTQB, KSATQB, CSTE,

ISO, etc.)

? Experience: 10 Years+ relevant and proven experience handling similar

responsibilities within Digitalization environment. Moved through QA/QC to lead

role. Has worked before for (not necessarily with) key client(s) such as Aramco,

SABIC, etc. Understands contractual quality procedures (e.g. Schedule Q). Has

been approved as contractor QA/QC manager before.

? Software Quality Standards: Knowledge of common standards in software

development such as ISO/IEC 12207 and ISO/IEC 15288

? Software Project Management: Understands software development life cycle

(SDLC) and interrelated QA/QC activities.

? Quality Tools & Principles: Proficient in QA/QC tools and software, such as

JIRA, Selenium, MiniTab, or similar. Knowledge of key Total Quality

Management (TQM) principles such as lean six sigma, Kaizen, DMAIC, PDCA,

RCA, etc.

? Cybersecurity: Understand cybersecurity mitigation principles and their relevance

to QC cycle during digitalization project execution.

? Analytical Skills: Analytical, problem-solving, and attention-to-detail. Ability to

work independently and under pressure.

? Communication Skills: Strong interpersonal communications. Ability to

communicate effectively. Ability to work with teams.

? Leadership Skills: Ability to direct staff to develop reports/presentations for

different stakeholders. Ability to negotiate with stakeholders.

Preferences ? Project management certifications (PMP or similar).

? Previous experience on the execution side prior to switching to QA/QC.