Supervising Construction Activities. ...
Coordinating with Teams. ...
Quality Control. ...
Managing Resources. ...
Ensuring Safety Compliance. ...
Problem-Solving. ...
Documentation and Reporting. ...
Liaising with Stakeholders.
Determines/understands customer equipment needs through questioning and qualifying;
provides alternative equipment suggestions to customers, if appropriate, based upon
information obtained and comprehensive knowledge of all equipment available.
• Negotiates price and volume of original orders by maximizing rate and volume.
• Obtains all necessary customer information; financing and/or credit, finalizes and secures
equipment for dates needed, places the rental/purchase order in the computer system,
organizes transportation for orders.
• Communicates with production for upcoming equipment requirements.
• Administers all aspects of rental contracts; accurate rental dates, rates and all ancillary
charges, amendments, suspensions, terminations, filing of contracts and related paperwork,
and checking invoices and credit memos against contract files.
• Addresses customer questions and concerns in a professional manner in order to resolve
issues to the satisfaction of the customer and Hydro Engineering Rentals.
• Supports sales and marketing efforts by performing prospecting calls, forwarding sales leads
and incoming inquiries to the sales group, and acting as a liaison for marketing in respect to
product promotions and rental programs.
• Creates weekly management reports and provides updates ERP.
• Ensures all activity and customer transactions are performed within Hydro Engineering safety
policies.
• May be responsible for other tasks, including but not limited to: picking up and delivering
equipment, stocking and maintaining inventory, loading and unloading equipment, and/or
performing basic maintenance to equipment
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